Shipping policy
Last updated: June 5, 2026
At Qovira, we are committed to providing a transparent and reliable shipping experience for all customers. Please review this Shipping Policy carefully before placing your order.
Order Processing Time
All orders are processed within 2–3 business days after payment confirmation.
Please note that orders are not processed or shipped on weekends or public holidays. If your order is placed during a weekend or holiday, it will be processed on the next business day.
In some cases, processing may be delayed due to external factors such as severe weather conditions or other unexpected disruptions. In such situations, orders will be shipped once normal operations resume.
Shipping Time
Estimated delivery time is 30–45 business days, depending on your location and local carrier conditions.
Delivery times are estimates only and may vary due to customs processing, carrier delays, or other external factors beyond our control.
Shipping Fees
Shipping costs and free shipping eligibility may vary depending on the destination country or region.
All available shipping options, including any applicable free shipping thresholds, will be clearly displayed at checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track your package using the following website:
https://www.17track.net/en
Please allow 2–5 business days for tracking information to become active after shipment.
Lost or Delayed Packages
If your package is lost, delayed, or shows no tracking updates for an extended period, please contact us at admin@qovira.online. We will assist you in investigating the issue with the carrier.
Contact Information
For any shipping-related inquiries, please contact us:
Legal Representative: Kandace Camacho
Email: admin@qovira.online
Phone: +1 640-837-3599
Business Address: 144 E Hildreth Ave, Wildwood New Jersey 08260, United States