Privacy policy
Last updated: June 5, 2026
Qovira operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Qovira is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified data that cannot reasonably identify you.
Depending on how you interact with the Services, we may collect or process the following categories of personal information:
- Contact details (name, billing/shipping address, phone number, email address)
- Financial information (payment card details, transaction information, payment confirmations)
- Account information (username, password, security questions, preferences)
- Transaction information (items viewed, added to cart, purchased, returned, or exchanged)
- Communications (messages sent to customer support)
- Device information (IP address, browser type, network connection details, identifiers)
- Usage information (interaction with the website, browsing behavior, timestamps)
Personal Information Sources
We may collect personal information from:
- Directly from you (when you place an order, create an account, or contact us)
- Automatically through the Services (cookies, analytics tools, device data)
- Service providers (payment processors, logistics partners, analytics providers)
- Third parties and partners where permitted by law
How We Use Your Personal Information
We use personal information to:
Provide and Improve Services
We process your data to fulfill orders, process payments, manage accounts, arrange shipping, handle returns, and provide customer support.
Marketing and Advertising
We may use your information to send promotional communications and show relevant ads based on your activity on our store.
Security and Fraud Prevention
We use personal information to detect and prevent fraud, unauthorized access, and other illegal activities.
Customer Communication
We use your information to respond to inquiries, provide updates, and maintain customer relationships.
Legal Compliance
We may process your data to comply with applicable laws, regulations, or legal obligations.
How We Share Personal Information
We may share personal information in the following situations:
- With Shopify and service providers (payment, hosting, logistics, analytics, customer support)
- With marketing and advertising partners
- When required for shipping or customer-requested services
- With affiliates or within our business group
- In connection with mergers, acquisitions, or legal obligations
- To comply with applicable law or enforce our policies
Relationship with Shopify
Our store is hosted by Shopify, which processes personal data to support store operations and improve services. Your data may be transferred and processed in countries outside your location. Shopify may also use aggregated data to improve its services across merchants.
For more information, you may review Shopify’s privacy practices at their official privacy resources.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or security policies. We encourage you to review their privacy policies separately.
Children’s Privacy
Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
Data Security
We implement reasonable security measures, but no system is completely secure. We cannot guarantee absolute security of your information.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and operational requirements.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access your personal data
- Request deletion of your data
- Correct inaccurate information
- Request data portability
- Opt out of marketing communications
- Restrict or object to certain processing
You may also manage cookies and browser-based tracking settings.
International Data Transfers
Your information may be transferred, stored, or processed outside your country of residence, including in the United States or other jurisdictions with different data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact us:
Legal Representative: Kandace Camacho
Email: admin@qovira.online
Phone: +1 640-837-3599
Business Address: 144 E Hildreth Ave, Wildwood New Jersey 08260, United States